Starting a position in a new practice can be exciting – and scary. The onboarding process is a crucial phase that helps you transition smoothly into your new role ensuring you have all the tools and information needed for success.
Here’s what to expect from physician onboarding in your new role:
Administrative paperwork
The onboarding process typically begins with administrative paperwork. Expect to complete various forms and documentation, including tax forms, insurance paperwork and verification of your credentials. While this may not be the most thrilling aspect of onboarding, it is essential to ensure legal and regulatory compliance.
Orientation
A formal orientation is often the first step of the onboarding process. During this phase, expect to be introduced to the organization’s mission, vision and values, which may be a refresher from the interview process. This is an opportunity for you to understand the organization’s culture and how your role aligns with its broader goals.
Licensing and credentialing
Securing or transferring medical licenses and completing the credentialing process is a significant component of physician onboarding. Credentialing involves verifying your qualifications to practice medicine and ensuring you meet the organization’s requirements. Be prepared for this process and start early to avoid delays in practice.
Training and onboarding
You’ll likely participate in training and onboarding programs tailored to your role and the organization’s standards. This may include training on the organization’s electronic health record (EHR) system, safety protocols and an introduction to their policies and procedures. Depending on your specialty and setting, you might also receive clinical training and facility orientation.
Introduction to technology
In modern healthcare, technology plays a crucial role, so anticipate an introduction to the organization’s technology systems, including the EHR, communication tools and other technologies relevant to their practice. Proficiency in these systems is essential for efficient patient care and accurate documentation.
Tours
On-site tours will familiarize you with the physical layout of the facility. These tours will cover key areas, departments and locations relevant to your practice. Understanding the physical layout of the facility is important for navigating the workspace and collaborating effectively with other healthcare professionals.
Review of policies and compliance
You will receive a thorough review of the organization’s policies and compliance standards during onboarding. This includes policies related to patient privacy (HIPAA), safety and ethical standards. Take this opportunity to ask questions and seek clarification on any policies that seem unclear.
Introduction to the team
Meeting and getting to know colleagues are important parts of the onboarding process. You can expect to meet fellow physicians, nurses, support staff and other healthcare professionals you’re likely to collaborate with. Building strong relationships with the healthcare team is essential for effective teamwork and patient care.
Performance expectations
Clear performance expectations will be communicated during the onboarding process. You might be asked to discuss your job responsibilities, goals and the metrics used to evaluate your performance. This is an opportunity to align your objectives with those of the organization and understand the expectations placed on you.
Mentorship
Some healthcare organizations offer mentorship programs to support new physicians. If your organization has such a program, expect to be paired with experienced mentors who can provide guidance, answer questions and offer support. This mentorship is invaluable for acclimating to the new environment and building confidence.
Feedback and ongoing communication
Open lines of communication are essential during onboarding. You should have opportunities to provide feedback, express concerns and make suggestions. This dialogue helps address issues promptly and ensures the onboarding process is tailored to your needs.
Understanding what to expect from physician onboarding can help ease the transition into a new role.
Actively engage in the onboarding process, seek support from mentors and colleagues and ask questions to ensure you are prepared for your new responsibilities. A successful onboarding experience can lead to a positive and enduring tenure, and by knowing what to expect, you can approach onboarding with confidence and set the stage for a fulfilling and successful career.
November 30, 2023
